Onboarding Landing Page: Administrators

Administrator Information   

Your Institutional Administrator account enables you to create Faculty Tools accounts, view usage statistics, subscription information, authentication details and more.

If you are the admin, you should have received an email notification from McGraw Hill with the link to sign in as the admin and setup your admin password (email subject line: "You are now the Boards & Beyond Admin for [institution name]"). The admin will login to the institutional administrator account at institution.boardsbeyond.com. The email notification also includes the landing page link for on campus access, information on setting up remote access, the access code, and IPs listed on your IP trial or subscription account.

Please note this admin notification email is sent automatically by the Boards & Beyond platform when your IP trial or subscription account is setup by McGraw Hill and may arrive in your inbox before your IP trial or subscription begins. If you do not have this email or cannot find it, please email customersuccess@mheducation.com requesting the admin login to be resent to you.

The Customer Success team will follow-up with you (the admin) shortly after your IP trial or subscription account is setup and you have received the automatic admin email notification. Customer Success will reach out with the registration instructions to share with your faculty and student end-users for them to register with your subscription and sign up for an account. The registration instructions include the landing page link users must select from on-campus within IP range when first registering for an account, as well as the one-time access code. The landing page link and access code will never change or expire during the length of your IP trial or subscription, including when you renew and when you transition from IP trial to subscription. If you change your EZproxy URL, that will impact remote access, so please make customersuccess@mheducation.com aware of any changes to your remote access methods, including updates to your IPs.

For remote access:

If you are using EZproxy, Customer Success will need your EZproxy URL to setup the remote access link and include in the registration instructions for your end-users. It is advised to test your remote access to Boards & Beyond before sharing the registration instructions with end-users. If applicable, please configure the EZproxy stanza found here: Boards & Beyond Stanza – OCLC Support.

If you are using VPN, please let Customer Success know so the information can be include in the registration instructions. For remote registration with Boards & Beyond using the VPN, users will sign into the VPN first and then proceed with signing up for an account with the steps provided in the registration instructions.

If you are using OpenAthens, please either 1) contact OpenAthens to begin the setup process for Boards & Beyond OR 2) contact customersuccess@mheducation.com to begin the process of setting up OpenAthens for Boards & Beyond. OpenAthens will provide a checklist to facilitate the setup process. Essential information needed is your institution's proxy IP and redirector prefix URL and ideally a test account/credentials for testing access. With OpenAthens, the proxy is managed by them, so you don’t need our the OCLC Boards & Beyond proxy stanza. Please note that setting up OpenAthens enables off-campus access with your IP trial or subscription to Boards & Beyond; however, it does not sign users into their personal accounts in Boards & Beyond.

It is recommended that you request your IT department to whitelist the Boards & Beyond domain: boardsbeyond.com.

For more help on using the admin login and navigation, how to create faculty tools accounts and more, please refer to the overview video or download our PDF Admin User Guide below or email customersuccess@mheducation.com.

Faculty Tools (also referred to as “Group Admin” or "Instructor Access")

With Faculty Tools, instructors will be able to set up groups (class sections), create assignments, view student activity reports and more (screenshot below). 

The admin will create Faculty Tools accounts for instructors with their institutional email address. Please see our Admin User Guide below on how to create Faculty Tools accounts and other information. Please feel free to share our Faculty Tools User Guide below with instructors.

Faculty will login to their Faculty Tools accounts with their institutional email address at institution.boardsbeyond.com. The Faculty Tools login is separate from instructors’ student accounts if they created one but can be created using the same institutional email address. To login to their student accounts, faculty will navigate to the on- or off- campus link provided in the registration instructions and must reauthenticate every 90 days. Instructors do not need to reauthenticate their Faculty Tools login however. 

Please note that the admin account also features Faculty Tools, so the admin will not need to create a separate Faculty Tools account for themselves.

For more help on using the admin login and navigation, how to create Faculty Tools accounts, navigate, and more, please refer to the overview video or download and browse our user guides below or email customersuccess@mheducation.com.

Boards & Beyond Support

• User Resources to help drive user engagement include promotional materials, instructional videos, and more found on the Boards & Beyond LibGuide.
• Training and Onboarding/Implementation Support can be requested by contacting Customer Success customersuccess@mheducation.com.
• Technical Support is available at platformsupport@mheducation.com.

New User Registration

For new users registering with your institution's Boards & Beyond subscription, they can use the steps below to access your institution's subscription which is what is provided in the welcome letter sent to the administrator and featuring the promo code:

1. Navigate to https://www.boardsbeyond.com/signup.

   • Note: It is recommended that your Boards & Beyond account is registered with your institutional email address. If you already have an existing Boards & Beyond account tied to your institution's subscription using an email address that is not your institutional email address, please login and change your existing email address to your institutional email address.

2. Fill in your basic information and click "Create Account."  

3. Select the appropriate subscription option (e.g., Step 1, Step 2/3, etc.).  

4. Click the toggle button next to "Do you have a promo code?" 

5. Enter promo code and click "Apply." 

6. Fill out your academic information and billing address. You will not be billed and your amount payable will show as $0.00  

7. Click "Done."  

8. Congratulations! You now have access to your institution's Boards & Beyond subscriptions.  

Note: Users can toggle among the subscriptions in their Boards & Beyond login using the menu in the upper-right (screenshot below):

Existing Users: How to Extend and Add Access to a Subscription

For users who already have an existing Boards & Beyond account registered with your institution's subscription, they can use the steps below to extend their access or add access to an additional subscription (e.g., if your institution subscribes to Step 1 and later also subscribes to Step 2/3):

1. Navigate to Boards & Beyond and login to your account at: https://www.boardsbeyond.com/login.

   • Note: Please ensure your Boards & Beyond account is registered with your institutional email address. If you already have an existing Boards & Beyond account tied to your institution's subscription using an email address that is not your institutional email address, please login and change your existing email address to your institutional email address.

2. Click on your profile in the top right-hand corner of the page. A dropdown will open. Click "My Subscription."

3. Select either "Extend Subscription" if you already have an active subscription or select "Purchase Subscription" if you are starting a brand new subscription.  

4. Select the appropriate subscription option (e.g., Step 1, Step 2/3, etc.) and click "Checkout."  

5. Click the toggle button next to "Do you have a promo code?"

6. Enter your promo code and click "Apply." 

7. Fill out your academic information and billing address. You will not be billed, and your amount payable will show as $0.00  

8. Click "Make Payment."  

9. Congratulations! You now have extended or additional access to your institution's subscriptions. If you already had access, the additional time on the promo code has been added to your subscription access.   

Note: Users can toggle among the subscriptions in their Boards & Beyond login using the menu in the upper-right (screenshot below):

Administrator Information

With a promo code-based institutional subscription to Boards & Beyond, there is no administrator login nor faculty tools features enabled.

For administrative questions and/or a report of your subscription usage, please email Customer Success at customersuccess@mheducation.com and include the promo code(s) and dates for which you would like the report to show usage data.

For end-users experiencing issues with registration, account setup, email address errors or other, please email Boards & Beyond Customer Service at BBCustomerService@mheducation.com. 

Renewing Customers

If you are renewing your institutional promo-code subscription, the administrator will receive welcome letters with the new promo codes and registration instructions for each product subscribed to which can be distributed to users.

New users will register with the registration instructions provided by signing up with their institutional email address and applying the promo code(s) (see the welcome letter provided to the administrator or the previous tab "New Users").

Existing users will need to renew their access to the institutional Boards & Beyond subscription by logging into their existing accounts, navigating to the "My Subscription" information in their profile, and selecting either:

1. "Extend Subscription" if there is an active subscription to which the user wants to continue their access.
2. "Purchase Subscription" if they are adding access to a new product in the subscription (see the welcome letter provided to the administrator or the tab "Existing Users and Adding Access").

Boards & Beyond Support

• User Resources to help drive user engagement include promotional materials, instructional videos, and more found on the Boards & Beyond LibGuide.
• Training and Onboarding/Implementation Support can be requested by contacting Customer Success customersuccess@mheducation.com.
• Technical Support is available at platformsupport@mheducation.com.