Onboarding Landing Page: Administrators, Faculty, & Students

In the admin login under "Manage Users" in the upper-left menu, the admin can create and manage instructor and student user accounts, including resetting or updating user login credentials. Please note the admin login is separate from an instructor and/or student login that an admin may create and use for themselves. 

When setting up user accounts, the admin can designate the status of the user as either student or instructor. Instructor access is setup and managed by the admin to ensure that students cannot setup instructor accounts. The admin can create new user accounts manually one at a time with the "+New User" option or by downloading the template found at the bottom of the "Browse" tab on the "Manage Users" page. With the template, the admin can enter in user credentials, save the file, and use either of the "+Import Instructors" or "+Import Students" options.

The admin will need to deactivate users from the subscription periodically to ensure users who have graduated or are no longer affiliated with the program or department have unauthorized access to the subscription.

Please download one of the PDF admin user guides in the previous tab on "How to Access" for more information on setting up instructor and student user accounts, as well as managing user accounts and other information.

For any questions or issues using the admin login, please reach out to CustomerSuccess@mheducation.com. 

In the admin login, you can create and manage class sections for instructors. When setting up a class section, the admin can later add an instructor assigned to the class section, as well as add a co-instructor if needed. The admin also can deactivate a class section. With deactivating a class section however, users with accounts tied to the subscription can still access the subscription just not the particular class section in which they were enrolled. To deactivate user accounts, please refer to the previous tab on "Managing Users."

Instructors using their personal instructor logins also can create and manage their own class sections, as well as deactivate students from the class and move students to other class sections of theirs (but not other instructors' class sections). For more information on instructor accounts and functionalities, please see the tab above, "Test Prep" >> "Faculty & Students."

Please download one of the PDF admin user guides in the previous "How to Access" tab for more information on setting up and managing class sections.

For any questions or issues using the admin login, please reach out to CustomerSuccess@mheducation.com. 

Customers who trial or subscribe to any of McGraw Hill's Test Prep collections can setup remote authentication and access options using IP. Currently, SSO such as with OpenAthens and other providers is not enabled for these collections; however, WAYFless URLs can be explored and setup as an option on a case-by-case basis.

If you are providing access to the trial or subscription using IP addresses, users can sign up for student accounts when within IP range. Instructor access is setup and managed by the admin to ensure that students cannot setup instructor accounts. For more information on creating instructor accounts, please see the previous tab on "Managing Users."

Once a user has created an account, or once their account has been created for them by the admin or by an instructor, there is no need to reauthenticate. The user will have access until their account is deactivated from the subscription by the admin. Users sign into the site directly from the site homepage URL including admin, instructor, and student users. For more information on managing users and deactivating users, please see the previous tab on "Managing Users."

For any questions or issues on authentication, please reach out to CustomerSuccess@mheducation.com. 

From the admin login homepage, high-level usage reports can be pulled to display how much usage the trial or subscription is receiving. Please note however this usage is general platform usage and not individual student or class-level performance data which is accessible to instructors in their respective instructor logins.

The admin can pull usage reports by date and export the data to a .CSV file. Reports can display data with daily, weekly, or monthly options in the date range. Also, the admin can filter by "User Logins-System Report" to download app usage data.

Other usage report options can be found in the upper-left menu under "Content Usage Reports," including usage on lessons completed, top five teaching and learning outcomes, questions answered, quizzes attempted, and assessments submitted.

For any questions or issues on usage reports, please reach out to CustomerSuccess@mheducation.com. 

Faculty:

The admin must create the instructor accounts for instructors at your institution. Instructors can sign in directly to the site from the PA Exam Prep homepage. Once their instructor account is set up, instructors can:

• Create and manage class sections and student accounts, including emulating the "student view" of student accounts
• Move students to different class sections if needed (only to same instructor's class sections; cannot move students to other instructors' class sections)
• Create, distribute, and manage custom assignments with access to the separate instructor question bank, as well as view assignment results and send feedback directly to students
• Review individual and class-level performance metrics, including performance, engagement, and content mastery reports

For more information, please download and view the PA Exam Prep Instructor User Guide below. 

Students:

The admin, instructors, or students can create student accounts at your institution. For students to create their own accounts, there must be IP authentication setup on your trial or subscription account, and students can create a student account by navigating to this sign up page. After signing up, students can sign in directly to the site from the PA Exam Prep login page.

Once their student account is set up, students can:

• Access self-paced learning modules
• Create custom and randomized assessments from a question bank with hundreds of questions, including a mock PANCE practice test
• Review individual performance metrics from self-assessments and instructor assignments, including performance, engagement, and content mastery reports
• Install the PA Exam Prep app and access content on-the-go

For more information on navigating the student login, please view our brief PA Exam Prep student user videos below:

• PA Exam Prep: Student Overview
• PA Exam Prep: Student Quizzes, Assignments, and Mock Exam
• PA Exam Prep: Student Reports

For any questions or issues with the faculty or student login, navigation, functionalities, etc., please contact CustomerSuccess@mheducation.com. Please also view the PA Exam Prep support page on the Access User Center for our suite of training videos.

Faculty:

The admin must create the instructor accounts for instructors at your institution. Instructors can sign in directly to the site from the Case Files: Teaching Cases homepage.

Once their instructor account is set up, instructors can:

• Create and manage class sections and student accounts, including emulating the "student view" of student accounts
• Move students to different class sections if needed (only to same instructor's class sections; cannot move students to other instructors' class sections)
• Assign cases and create, distribute, and manage custom case quiz assignments, as well as view assignment results and send feedback directly to students
• Review individual and class-level performance metrics, including performance, engagement, and content mastery reports

For more information, please download and view the Case Files: Teaching Cases Instructor User Guide below. 

Students:

The admin or instructors must create student accounts at your institution. Students can sign in directly to the site from the Case Files: Teaching Cases homepage.

Once their student account is set up, students can:

• Access all assigned cases and case quiz assignments
• Review individual performance metrics from instructor assigned cases and quizzes

For any questions or issues with the faculty or student login, navigation, functionalities, etc., please contact CustomerSuccess@mheducation.com. Please also view the Case Files: Teaching Cases support page on the Access User Center for our suite of training videos.