Customer Success LibGuides: Access Medical Platforms

Webinar Series

• General Overview Webinars:
  • Sign up to attend an upcoming webinar. The session provides an overview of site features and available content.
• Archived Webinars:
  • Browse our list of past webinars and register to view a recorded session. 
• To request live custom training for your institution, email Customer Success at CustomerSuccess@mheducation.com. 

For help, please reach out to Customer Success at McGraw Hill at CustomerSuccess@mheducation.com. 

For institutional accounts:

• Please reach out to Customer Success for help with a technical issue, an existing institutional subscription, a trial subscription, marketing materials, setting up a training session and more.

For individual subscribers:

• For help with an individual subscription, please email Online Customer service (OnlineCustomer_Service@mheducation.com) between 8 a.m. and 5 p.m. EST. You may also call 1-888-307-5984 (toll free within the United States).

Feedback:

• To provide feedback on one of our sites, please use our online feedback form.

To engage with the content on the Access Medical collections, users need to create a free Access profile (upper-right sign in dropdown menu) in any of the sites. Users are encouraged to login each time they use the site. Download the PDF flyer below to learn more about creating an Access profile.