Customer Success LibGuides: Access Medical Platforms

Webinar Series

• General Overview Webinars:
  • Sign up to attend an upcoming webinar. The session provides an overview of site features and available content.
• Archived Webinars:
  • Browse our list of past webinars and register to view a recorded session. 
• To request live custom training for your institution, email Customer Success at CustomerSuccess@mheducation.com. 

For help, please reach out to Customer Success at McGraw Hill at CustomerSuccess@mheducation.com. 

For institutional accounts:

• Please reach out to Customer Success for help with a technical issue, an existing institutional subscription, a trial subscription, marketing materials, setting up a training session and more.

For individual subscribers:

• For help with an individual subscription, please email Online Customer service (OnlineCustomer_Service@mheducation.com) between 8 a.m. and 5 p.m. EST. You may also call 1-888-307-5984 (toll free within the United States).

Feedback:

• To provide feedback on one of our sites, please use our online feedback form.

To engage with AccessMedicine and its content and resources, users need to create a free MyAccess profile (upper-right sign in dropdown menu) in AccessMedicine. Users are encouraged to login each time they use the site.

• Create a MyAccess Profile: To learn more about how to create a free MyAccess profile, select the PDF link below or visit the Access User Center at this link