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Customer Success LibGuides: Welcome

McGraw Hill's LibGuides

Welcome to McGraw Hill's LibGuides!  Created by our Customer Success librarians (formerly User Services), these LibGuides are designed to help you fully utilize your subscriptions to our platforms.

See Onboarding Landing Page for key information and resources for administrators to facilitate a successful onboarding experience with your trials and subscriptions (sorted by products, including Access Medical, Boards & Beyond, First Aid Forward, Test Prep, etc.).

See Access Medical Platforms for our medical product guides, including AccessMedicine, AccessPharmacy, AccessSurgery, AccessEmergency Medicine, etc.

See SciTech Platforms for product guides on AccessEngineering, AccessScience, and eBook Library.

See Copying Our Guides for information on how to copy and reuse any of these guides in your own LibGuides. 

Customer Success Specialist

Customer Success Manager

Customer Success Specialist

Customer Success Librarian

Customer Success Coordinator

Contact Customer Success

Have a question or training request?  Contact our Customer Success team.

CustomerSuccess@mheducation.com

Our Customer Success Librarians can help with:

  • Training sessions on using our products
  • Promotional materials and outreach ideas
  • Resources for getting the most out of our our products
  • Help with administrative functions, such as pulling usage statistics
  • Questions about site contents or features